President Donald Trump poses with Social Security Administration Commissioner Frank Bisignano in the Oval Office as Trump displays a signed proclamation. (Courtesy of the Social Security Administration)
"In-office wait times are down almost 27% to 22 minutes from 30 minutes at the end of last year," Bisignano wrote. "The disability claims backlog was at an all-time high in June of 2024 with over 1.26 million pending claims. I am proud to share that we have reduced the backlog this year by over 25% to 865,000, a level that hasn’t been seen since 2022."
Trump signed the 90th Anniversary of the Social Security Act executive order in August, where he recommitted to "always defending Social Security, rewarding the men and women who make our country prosperous, and taking care of our own workers, families, seniors, and citizens first."
The agency has made a push under President Trump to streamline processes online through its "my Social Security" online platform.
REPUBLICANS, HEALTH EXPERTS PUSH BACK ON DEMOCRATS' MEDICAID ‘SCARE TACTICS’
President Donald Trump holds up a signed proclamation in the Oval Office honoring the 90th anniversary of the Social Security Act as Social Security Commissioner Frank Bisignano looks on, on Thursday, Aug. 14, 2025. (AP/Alex Brandon)
The correspondence comes as Democrats continue to claim Trump-era adjustments endanger social programs, a charge the agency directly rebuts. Earlier this year, Sen. Elizabeth Warren, D-Mass., argued that the SSA was removing key data and covering up dysfunction.
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Bisignano's entire letter to Congress can be read here.
The White House did not immediately respond to Fox News Digital's request for comment.
Jasmine Baehr is a Breaking News Writer for Fox News Digital, where she covers politics, the military, faith and culture.
https://www.foxnews.com/politics/exclusive-social-security-administration-touts-major-gains-trump-says-service-strongest-decades